This is our Web Hosting FAQ's page listing our most frequently asked questions. If you cannot find an answer to your question please contact us with your question. Go to Domain Name FAQ's.
- What is Web Hosting?
- Web Hosting is basically the web space or Internet real estate which enables you to upload your web pages for people to visit your site using your domain name, as well as allowing you to use your domain name as your email address.
- Does my website get a control panel?
- Yes, every Vendhost hosting package comes with cPanel™, a web browser based control panel. cPanel™ offers many features including: email configurations, pre-installed cgi scripts, databases, website statistics and much more! View a screenshot of cPanel™
- How do I begin to build my website?
- There are a number of software programs available for building websites such as Web Studio or Frontpage as well as those available with our cPanel™, but if you would like to have the work done by a professional please consider Vendhost for your web design needs. Contact our webmaster at vendhost.com for further details or complete our contact form.
- Do you offer technical support?
- Yes, we offer personal support via email or telephone. We also provide a Knowledgebase as well as cPanel™ Tutorials (Flash format). Please visit our contact page for contact details or the Support and Knowledgebase pages.
- Do you offer a money-back guarantee?
- Yes, we offer a full 30-day money back guarantee on all new accounts. If you are not happy for any reason, cancel your Vendhost service within 30 days of signup and you will be refunded. The only exception to a refund is if you violate our Terms of Service(TOS). Violations of the TOS usually are due to spamming, hacking or illegal content. Please refer to our Terms of Service and Refund Policy for full details.
- Can I upgrade my package if needed?
- Yes, you may upgrade your package when required. Simply contact us with your requirements.
